CARE BEARS™ BLACK FRIDAY

Black Friday Sale FAQ

Hi, Birdies! PLEASE READ

- Our Huge Black Friday sale will begin FRIDAY, November 1st at 10am CST

Below, you will find all of our Black Friday details:

WHAT WILL BE INCLUDED IN THE SALE?

Care Bears BF Section will be

30% off from 11/1 @ 10am until 11/15 @ 11:59pm CST

The code will automatically apply.

How fast will my order ship?

Thank you for your order! We are so thankful you decided to shop this sale with us! Please be patient as processing times will be extended due to the high volume of incoming orders. With that being said, orders that contain sale items

will take up to 4 weeks to ship.

Please note, choosing priority shipping will not change this timeframe.

PLEASE EMAIL US IF YOU HAVE SHIPPING QUESTIONS

Can I combine orders?

No. Due to the high volume of orders, we can not accommodate any combined

orders.

Can I pre-load my cart?

No. The discount will not apply to carts that have been preloaded. We also cannot refund the discount back to you once the order has been placed.

Can you price match if I shop the Black Friday section before the sale?

No. We will not be refunding or issuing any credits for orders placed in the sale section before the sale starts. If you decide to shop the section before the additional discount is active, the items are FINAL SALE at that price.

This also applies to the holiday section. Now that the sale has been announced, we cannot offer a price match for these items.

What is the free shipping threshold?

$100 + orders ship for free!

Can I cancel my order?

Yes. Please cancel your order within 24 hours. Otherwise, after that timeframe, we are no longer able to cancel your order(s) due to the communication time frame with our warehouse as they continue to ship orders.

Why was I refunded?

If, upon pulling and packing your order we notice we are sold out of an item, we will refund you for the item/s and ship your order without them. This is to eliminate added time for the warehouse to process/pack/ship orders. Thank you for your understanding.

Can I use my rewards?

No. Discount codes cannot be stacked or combined. Sorry for the inconvenience.

Can I exchange or return my order?

No. Due to the high volume of orders and constant moving of inventory, we are unable to accept returns or exchanges for any sale items/orders. Please look over our size charts before purchasing.

ALL SALES ARE FINAL.

FOR ANY QUESTIONS, PLEASE EMAIL

SUPPORT@BIRDIEBEAN.COM

HAPPY SHOPPING, BIRDIES!

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