Refund policy

Returns & Exchanges

We want you to love your Birdie Bean pieces 💖

If something isn’t quite right, you may return eligible items within 30 days of delivery for store credit or exchange.

START YOUR RETURN OR EXCHANGE HERE IN OUR PORTAL

What qualifies for return?

Items must be:
• Unworn
• Unwashed
• In original condition
• Tags attached

Returns are processed through our easy return portal for a smooth experience.

Store Credit

We offer store credit only for returns and shipping claims.
Store credit:
• Never expires
• Is issued as soon as your return or claim is approved
• Can be used anytime online

Original shipping costs and taxes are non-refundable.

If return coverage was not selected at checkout, a return label fee will be deducted from your credit or charged at the time of return/exchange via the system.

Easy Returns Coverage

When you opt into Redo return coverage at checkout, your return shipping label is included — allowing you to return eligible items for FREE store credit or exchange.

Final Sale Items

For sanitary and safety reasons, the following are final sale:

• Blankets with ribbon removed
• Teething items
• Underwear
• Items purchased on sale
• Black Friday / Semi-Annual sale items

Holiday collections may be exchanged based on availability.

Pre-Orders

Pre-orders may be canceled, for store credit only, prior to shipment.
In-stock items ordered with pre-orders ship together unless split shipping is requested.

Should you choose to order ready-to-ship items alongside pre-ordered items, we are happy to split your shipment for a small additional fee. Simply reach out to us via email or chat and we will take care of it for you.

Defects

If your item arrives damaged or defective, please email us within 7 days of delivery with photos and your order number. We’re happy to help with a replacement or store credit.

Size	Height (in)	Weight (lbs)
Preemie	Up to 18"	Up to 6 lbs
NB	18–21"	6–9 lbs
0–3M	21–24"	9–12 lbs
3–6M	24–27"	12–17 lbs
6–12M	27–30"	17–22 lbs
12–18M	30–32"	22–27 lbs
18–24M	32–34"	27–30 lbs
2T	34–36"	28–32 lbs
3T	36–38"	32–35 lbs
4T	38–41"	35–40 lbs
5T	41–44"	40–45 lbs
6T	44–46.5"	45–50 lbs
7/8Y	46.5–52"	Typically 50–64 lbs
10/12Y	52–58"	Typically 64–85 lbs
14Y	58–62"	Typically 85–110 lbs

Size	Height (cm)	Weight (lbs)
Preemie	Up to 46 cm	Up to 6 lbs
NB	46–53 cm	6–9 lbs
0–3M	53–61 cm	9–12 lbs
3–6M	61–69 cm	12–17 lbs
6–12M	69–76 cm	17–22 lbs
12–18M	76–81 cm	22–27 lbs
18–24M	81–86 cm	27–30 lbs
2T	86–91 cm	28–32 lbs
3T	91–97 cm	32–35 lbs
4T	97–104 cm	35–40 lbs
5T	104–112 cm	40–45 lbs
6T	112–118 cm	45–50 lbs
7/8Y	118–132 cm	Typically 50–64 lbs
10/12Y	132–147 cm	Typically 64–85 lbs
14Y	147–157 cm	Typically 85–110 lbs

Size	Height (in)	Weight (lbs)
2/3	34–38"	27–34 lbs
3/4	38–41"	34–38 lbs
4/5	41–45"	38–43 lbs
5/6	45–48"	43–48 lbs
6/7	48–50"	48–55 lbs
7/8	50–54"	55–62 lbs
8/9	54–57"	62–70 lbs
9/10	57–60"	70–78 lbs
10/12	60–63"	78–90 lbs
14	63–66"	90–105 lbs

Size	Height (cm)	Weight (lbs)
2/3	86–97 cm	27–34 lbs
3/4	97–104 cm	34–38 lbs
4/5	104–114 cm	38–43 lbs
5/6	114–122 cm	43–48 lbs
6/7	122–127 cm	48–55 lbs
7/8	127–137 cm	55–62 lbs
8/9	137–145 cm	62–70 lbs
9/10	145–152 cm	70–78 lbs
10/12	152–160 cm	78–90 lbs
14	160–168 cm	90–105 lbs

Size	Bust (in)	Nat. Waist (in)	Drop Waist (in)	Hips (in)
XS (00–0)	31–32	23–24	25–26	33–34
S (0–2)	33–34	25–26	27–28	35–36
M (4–6)	35–36	27–28	29–30	37–38
L (8–10)	37–38	29–30	31–32	39–40
XL (12–14)	39.5–41	31.5–33	33.5–35	41.5–43
2XL (16–18)	42.5–44	34.5–36	36.5–38	45–46
3XL (20–22)	44.5–46	37.5–39	39.5–41	47.5–49

Size	Bust (cm)	Nat. Waist (cm)	Drop Waist (cm)	Hips (cm)
XS (00–0)	78.7–81.3	58.4–61	63.5–66	83.8–86.4
S (0–2)	83.8–86.4	63.5–66	68.6–71.1	88.9–91.4
M (4–6)	88.9–91.4	68.6–71.1	73.7–76.2	94–96.5
L (8–10)	94–96.5	73.7–76.2	78.7–81.3	99.1–101.6
XL (12–14)	100.3–104.1	80–83.8	85.1–88.9	105.4–109.2
2XL (16–18)	108–111.8	87.6–91.4	92.7–96.5	114.3–116.8
3XL (20–22)	113–116.8	95.3–99.1	100.3–104.1	120.7–124.5

Size	Shirt Len (in)	Chest (in)	Shoulder (in)	Pant Waist (in)	Pant Len (in)
S	26.5	33–39	15.5	29–31	40–41
M	27.5	34–40	16.5	30–32	41–42
L	28	35–41	17	32–34	42–43
XL	28.5	38–44	19	34–36	43–43
2XL	29	40–46	20	36–38	44–45
3XL	29.5	42–48	21	38–40	45–46

Size	Shirt Len (cm)	Chest (cm)	Shoulder (cm)	Pant Waist (cm)	Pant Len (cm)
S	67.3	83.8–99.1	39.4	73.7–78.7	101.6–104.1
M	69.9	86.4–101.6	41.9	76.2–81.3	104.1–106.7
L	71.1	88.9–104.1	43.2	81.3–86.4	106.7–109.2
XL	72.4	96.5–111.8	48.3	86.4–91.4	109.2–109.2
2XL	73.7	101.6–116.8	50.8	91.4–96.5	111.8–114.3
3XL	74.9	106.7–121.9	53.3	96.5–101.6	114.3–116.8

Size	Pet Weight	Example Breeds
XS	Up to 5 lbs	Teacup Yorkie, Chihuahua
SM	6–10 lbs	Pomeranian, Toy Poodle
MD	11–20 lbs	Shih Tzu, Mini Schnauzer
LG	21–35 lbs	French Bulldog, Cocker Spaniel
XL	36–55 lbs	Corgi, Beagle, small Bulldog
2XL	56–80 lbs	Labrador, Golden Retriever
3XL	81–100+ lbs	German Shepherd, Rottweiler, Great Dane (slim fit)