Shipping policy

Shipping & Processing

We’re so excited to get your Birdie Bean pieces on their way 💖

Orders are processed within 1–3 business days.
We often ship within 24 hours during regular business days, though this is not guaranteed.

For larger launches, holiday drops, or high-volume releases, processing may extend to 3–5 business days.

During major sales events, processing may take up to 2 weeks due to increased order volume.

We appreciate your patience as our team works quickly and carefully to prepare each order.

If you need your order to ship faster, please reach out to us at support@birdiebean.com. We're always happy to help you as best we can!

Processing time is the time it takes us to prepare your order.
Shipping time is the transit time once the package leaves our warehouse.

The shipping method selected at checkout reflects transit time only. Delivery dates are not guaranteed unless overnight shipping is selected.

Once your order ships, you’ll receive a confirmation email with tracking information and an estimated delivery date.

Shipping costs are calculated based on the total weight of your order and destination zip code/location.

If Priority Mail is the only option shown at checkout, it is the most efficient and cost-effective method available for your shipment.

International customers may be responsible for import duties, taxes, and customs fees determined by their country.

Birdie Bean does not control these charges and is not responsible for customs delays.

If you are missing items or have concerns about your order, please contact us within 7 days of delivery at support@birdiebean.com.

Please double-check your shipping address at checkout. We cannot reship or refund orders once tracking confirms delivery to the provided address.

We offer optional shipping protection at checkout for added peace of mind.

If selected, we can assist with credits or replacements for qualifying lost or damaged shipments.

If shipping protection is not selected, lost or damaged claims must be filed directly with the carrier (USPS, UPS, or DHL).

Once a package leaves our warehouse, it is in the carrier’s hands. We can only see the tracking information they provide.